GM Financial Southern Cal Credit Center Center Ct Dr, Cerritos, California

GM Financial Southern Cal Credit Center Reviews

1.1 stars based on 20 reviews

Featured Comments:

• D

  Darrel Dressel

  4.0

  They automatically process my automobile payments which saves me from autographing checks, allowing me to put my finances on autopilot.

• M

  Matthew “Matiacchangaming” Martinez

  1.0

  They do NOT care one bit about you or your situations. I lost my job then recently trying to get back to work, only to have them not one bit try to assist me in any payment options. All the care about is scrdsing you over with thier border line malpractice policies.

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  Response from the owner

  Hi Matthew, we are sorry about the experience you have had. If you would like to connect with our customer support team, you can message us through MyAccount or call us at 1-800-284-2271.

• O

  Omar Cervantes

  1.0

  Unethical business practices implemented on customers I was never 30 days late on any of my accounts in my credit report. Sept. Of 2022 My vehicle was a total loss. I kept GM financial informed of the situation. Provided all documentation that was needed. Before my payment was due my insurance company cut a check directly to the lien holder which was GM Financial. over 50,000 dollars left a remainder of around 5000.00 luckily I had gap insurance. Well after going back and forth with gap and canceling service contracts and so. The Gap made the payment and account was paid in full. GM told my credit agency’s that I was 90days late cause I was not making payments. But account is paid in full. WTH I told GM you received over 50,000 dollars from my insurance company for payment. That should have me in good standing for about 4 years. GM said nope we didn’t receive payment from you directly so we can say that you violated the contract agreement we had. You still need to make payments even if you pay extra. We need payment from you direct. I was like WTH. Never I have had a issue like this arise with any creditor. They receive payment but they won’t acknowledge you paid extra therefore BEWARE from this company. Manipulating the verbiage of the contracts to get more from you. They rather ruin your credit. Also note they never even bother to call me till I started complaining about them never reaching out to let me know I was defaulting on my account. I’ll never do business with GM Financial bunch of crooks.

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