Golden 1 Credit Union Manzanita Ave, Carmichael, California

Golden 1 Credit Union Reviews

3.7 stars based on 31 reviews

Featured Comments:

• k

  kassem kassem

  5.0

  My visit to Golden One in Carmichael was my first visit and I was very worried because I had concerns and I wanted someone to hear me and answer me and give me enough time and fortunately I met Mr. Charles English he was very respectful and he answered all my questions really I felt happy that I sat with his employee A smiling, kind, respectful and patient face I want to say thank you with all my heart for helping me

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  Response from the owner

  Hi Kassem, we are so happy to read such a great review about Golden 1 Credit Union! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

• R

  Recover-Restore-Gro

  1.0

  Always a terrible experience. The personal bankers one girl in particular never wants to do her job or help you. You always feel like your inconveniencing them. I can count on my hand all the times I’m told we can’t help you can’t be helped at this time. We went in and over heard another client tell the personal banker who was free that was they were hacked I overheard her tell them how that had to wait and may not be able to be seen. I understand the appointment factor but she was unoccupied when the other bankers were busy yet she was so unwilling to help anyone. Happy to tell you to go online or to another bank.

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  Response from the owner

  Hello, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

• N

  Nick Shine

  1.0

  The worst automated system ever, you have to speak out loud it is the only option. If ur walking or driving it's not only seemingly embarrassing but also the wind makes it send you to a 13 min wait time for a employee for no reason. I'm leaving the bank because I just can't live like this

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  Response from the owner

  Hello Nick, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

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