Grand Savings Bank S Main St, Grove, Oklahoma

Grand Savings Bank Reviews

3.2 stars based on 12 reviews

Featured Comments:

• L

  Laura j Lewis

  5.0

  It's a good place too bank

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  Response from the owner

  Thank you, Laura! We appreciate your business.

• D

  Danny Kocher

  1.0

  It's 1159 a.m march12. I don't know who I just talked to over the phone but she was rude as heck and I just can't believe how little she tried.

• J

  J Klink

  2.0

  So we tried to buy groceries using the Walmart app. Done this repeatedly last year and even last month with no trouble. Not this time. Both our cards were denied by the card issuer--- AKA Grand savings bank. Even after replying to the fraud protection text telling them its not fraud, my card was still denied along with my wife's card too. Mind you that we never asked for this protection to begin with. Called the bank and they say they have no control over the matter and shift me to an 800 number. Now that's what I call customer service right there. This is the second time they have done this. Once the left me stranded at a gas station on memorial day weekend by Tenkiller lake, maybe what an hour and a half from Grove a few years ago. All cause they thought it was someone else using my card. Luckily my credit union I use let me use that card. By the way they have never locked me out of my account anywhere I go. They don't even demand to know when I travel, where and what route or states we'll pass through on the way out or back. I've banked at GSB for years, I love their loan team and our loan officer. He's great at what he does, I wish I could say the same about the card services, customer service and fraud protection teams. They just cost us a grocery pick up time.

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