Great American Payment Systems - Credit Card Processing - Merchant Services Warrenville Rd, Lisle, Illinois

Great American Payment Systems - Credit Card Processing - Merchant Services Reviews

3.9 stars based on 50 reviews

Featured Comments:

• J

  Jodi Pearlman

  5.0

  I can't say enough positive things about this company! We had been using another credit card processing company for over 10 years, and it cost us sooooo much money every month!...and we were just resigned to the fact that it was the 'cost of doing business!' WRONG ANSWER! Bryan Halleck, our Account Rep, called one day and I was hesitant at first to change companies, but he promised they would say us money each month, and did they EVER!!!! We are paying less than 1/2 the amount we were paying with the last company! We have saved so much money already! Bryan is professional, knowledgeable and always available to answer questions...he calls me back quickly and has been willing to come our office and go over the statements with us, or any questions we have, he is always willing to help us out. We were originally a bit leary about the contract time, but after one or two statements and seeing how much we are saving, that is not an issue at all...we will be sticking with GAPS longer than our contact time!!! Kathy in the office is knowledgeable and helpful as well, whenever I have needed help! GREAT Company! Great Staff! Bryan is a wonderful Account Rep!!! Try them, you will for sure save ALOT of money!!!!!

• S

  Sway G.

  1.0

  Absolutely horrible experience with this company. Made false promises and never followed through with them. Once they found out I was considering a replacement, they issued $500 cancellation fee. They quoted the terms and conditions to justify the cancellation, however the representative I spoke with said we will wait until the end of the month to decide whether to cancel the agreement or not...they lied. They continued to lie when I called for an explanation and said due to 48 hours of inactivity they had the right to cancel the agreement and charge me $500 early termination fee. What a joke of a business. Shady shady...stay away.

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  Response from the owner

  We apologize for any negative experience you may have had with us. We want to correct things by discussing your situation and clarifying our cancellation policy. We operate under the concept of full disclosure and value the relationship with all of our past, current and future customers. We will have a member of our Contract Management team reach out to you. In the meantime, please don’t hesitate to contact us at 866 607-5400 or [email protected] to speak with one of our customer service representatives.

• A

  Alexandra Ramirez

  1.0

  They cheat you out of your hours and scam you out of your paycheck. They are unprofessional and not a good company to work for.

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  Response from the owner

  Alexandra, We do not have any record of you as a current or former employee with GAPS. If you would like to call Human Resources to address any payroll concerns that would be great. However, it looks like you have made several reviews to several establishments regarding not being payed for work which seems quite odd.

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