Great Western Bank 1st St, Carlisle, Iowa

Great Western Bank Reviews

3.3 stars based on 11 reviews

Featured Comments:

• B

  Brandon Johnson

  5.0

  We just moved to the area and they have been a great help! Logan has helped our small business. I appreciate all they've done and very quickly done!

• C

  Cameron Lagerquist

  1.0

  Apparently they can just up and take your money and close your account without saying anything to you, I recommend not banking here if you want to actually keep your money. My direct deposit wasn't set up since I needed the new information since they changed banks, and they closed my account because of it.

• B

  Bobby Stewart

  1.0

  We had greatwestern bank for almost 15 years. they switched hands to first interstate without even telling us. didn't take things out for almost 2 weeks and then it ended up overdrawing my account. I couldn't get an account balance at any ATM. I called 7 different first interstate banks and the phone rang and rang.. My check went in last week and I was buying father's day gifts for my husband with my kids and my card was declined. I had plenty of money in there. I called the carlisle bank on Friday 6/17 and spoke with someone who was understanding and said the person who could help me would call back Tuesday. No call Tuesday. I called several times and no answer. She called me back today to tell me she couldn't help me and she then told me that I needed to manage my money better and online banking isn't a replacement for check register. I let her know that I have been doing it that wasly for years with no issues. The problem is I didn't have access to my account balance and things were taking 1-2 weeks to post. I have never had such an experience with a bank before. I will be going elsewhere.

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