Guaranty Bank E Republic Rd, Springfield, Missouri

Guaranty Bank Reviews

2.7 stars based on 4 reviews

Featured Comments:

• N

  Nichole Baker

  5.0

  We recently switched to Guaranty after a terrible experience with another local bank. It has been the absolute best customer service, hands down. I can walk in and out of a branch in less than 5 minutes (we bank at the Farmer’s Park location) and I feel like they all know my name. Even phone calls are pleasant. I’ve never waited more than a minute or two on hold. I highly recommend them!

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  Response from the owner

  Thank you so much Nichole! We're happy you're happy!

• C

  Crystal Webb

  1.0

  Frequently do not have the equipment working if you need a debit card. The Loan officer I worked with was clueless and after being a 16 year customer it took 4 days and way to much effort to obtain a loan when your credit score is excellent, your putting in a significant amount of your own money the vehicle was worth more than you were paying and your income easily supported the loan. To say the least I was insulted and devalued and never got a real apology

• J

  James Mcdawell

  1.0

  The worse bank I have ever dealt with if you have fraud in there your account they hold it for 3+ weeks. Also takes forever for you to get your transfer.

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  Response from the owner

  Thank you for your feedback James and we are sorry to hear that this was your experience. We certainly take fraud prevention seriously but apologize if the process was unsatisfactory. We will use your feedback to make any necessary adjustments. Thank you.

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