Guardian Savings Bank Colerain Ave, Cincinnati, Ohio

Guardian Savings Bank Reviews

2.6 stars based on 12 reviews

Featured Comments:

• M

  Mike Trueblood

  5.0

  I had an excellent experience working with Guardian, and specifically my loan officer Ben Montoya. I built a new house and Ben worked with me for over a year to make sure the entire process was smooth and easy. I had many questions and Ben was always able to answer them and help me feel comfortable during the long construction timeline. I ended up using some non-standard loan products thanks to Ben's advice and I wouldn't have known about these options without his help. I have already referred several others to this bank and I plan to use Ben for all my future mortgage needs.

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  Cuervo Jones

  1.0

  Horrible corporate customer service. I was one day - ONE DAY - late on a loan payment I've had for over a decade with them and they turned me over to collections. ONE DAY LATE in over 10 YEARS! When I called to see why, I was given the most condescending speech by some entitled man lecturing me on when the loan payment was due. Really? Find another bank who won't talk to you like you're a miscreant toddler. Take your business elsewhere.

• S

  Steve Findley

  1.0

  Absolutely the worst and in my opinion thieves! It was a complete struggle the entire time trying to closed the loan. Had major issues with our loan officer. He kept trying to pressure us to cash out our 401Ks. He even threaten to fight my father and is still employed with the bank. The loan closed in May. Our builder backed out in August. 9 months after the closing the bank canceled our construction loan. I was even told I could self contract or find another builder and had 2 years to get it complete. Top it off they didn't refund any of the almost 6k of closing fees including points I paid for a lower interest rate. Run far away from this bank!

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