Guardians Credit Union N Congress Ave, Boynton Beach, Florida

Guardians Credit Union Reviews

3.6 stars based on 63 reviews

Featured Comments:

• G

  Grady Johnson

  5.0

  I had the pleasure of being serviced by Afla on May 20th of 2022. She was simply so helpful while working severely short staffed and had a very rude lady, whom I witnessed giving her a hard time. She still provided service to her with a smile. She shook it off and help me continuing to smile and stay professional and courteous to my needs. People like her often go unnoticed and overlooked by large establishments such as this one. I just want to thank her again and God bless her. This establishment is truly blessed to have such a wonderful person like her providing service with a smile and true dedication to it's customers. She should be training future employees for this company. I have been doing business with this company for over 30 years and she's by far the best from my overall experience with the company. If you have to visit this branch ask for Afla and look forward to the smile and someone dedicated to actually being happy to provide you with service. Thanks Afla.

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  Response from the owner

  Thank you for sharing your experience with Alfa, Grady! We are glad she was able to assist you and we look forward to continuing to help you in the future.

• N

  Natacha Coronado

  1.0

  Worst place to have an account: 1. Never answear the phone. 2. Never answear your e mails. 3. Even if you write your information, they put another in the system so you are not able to answear security questions or recover password. 4. You can not solve anything on the phone because their customer service does not work, they do not have any or not sure why they never answear. 5. They give you an extension and an e mail and NEVER answear, or call you back, or send an e mail.

• A

  Ashley A

  5.0

  I recently got a new car loan with Alfa credit union representative . I’m so grateful for Alfa outstanding service!!! She’s informative and explained the process to me. As well, answered all the questions I had. She has great customer service, friendly, and professional. The process was quick and smooth. Alfa went above and beyond to help me. Now I have great interest rate and a new car which I’m financing with credit union. I would recommend her to anyone she’s amazing and will get the job done. Thank you Alfa!!!

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  Response from the owner

  Thank you for sharing feedback about your experience with the credit union. Alfa is a great asset and we look forward to continuing to help you with your future financial needs.

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