Gulliver's Travel S Hulen St, Fort Worth, Texas

Gulliver's Travel Reviews

4.2 stars based on 28 reviews

Featured Comments:

• S

  Shawn Hanks

  5.0

  Sabrina did a terrific job from start to finish. She checked in several times during our trip to make sure we had all the needed info. Great service!

• M

  Madeline Theis

  5.0

  The services offered by this agency are excellent. I appreciate your help.

• A

  AMBER LIGHT

  1.0

  BUYER BEWARE!! I had done all of the research for our trip. With this being a rather decent sized international trip I wanted to use a travel agent instead of making all the arrangements myself. I reached out to Gulliver’s via email. Carol emailed me back and provided me a quote for what I asked for. We then spoke on the phone. I was prepared to pay our deposit when Carol advised me that I would be charged a $100 research fee l. Woah. Hold up. No, that’s not how this works. REPUTABLE Travel Agencies DO NOT CHARGE the client fees! They are paid commissions from the cruise lines, hotels and resorts. Airlines are a different story. REPUTABLE agents provide INCENTIVES to their clients, not deterrents like fees! I politely declined to pay the fee and said I guess we won’t be moving forward. Minutes later, while on the phone with a reputable agent, I was left a voicemail by Carol stating that the owner had approved for her to waive the research fee since I “did all the legwork” myself. Lol! I laughed. If you’re going to pay an unethical research fee to deter people from using you for research and then booking them self, you might want to charge it and collect it before you provide a quote. Just sayin’. I emailed Carol back to thank her for getting the approval to waive the fee. However, I did not wish to use as company that lacks integrity. So just a heads up. They charge a fee. There are MANY other companies out there that do NOT.

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