Hancock Whitney Bank Gause Blvd, Slidell, Louisiana

Hancock Whitney Bank Reviews

4.1 stars based on 4 reviews

Featured Comments:

• C

  Cheryl Shea

  4.0

  Very knowledgeable. Face mask required to enter. Nice, friendly people who work here.

• S

  Samantha Newman

  1.0

  The employees are rude, unprofessional, and very inconsistent. Yesterday I went to the Ponchartrain location to get a cash advance from a checking account I have in Texas for $2500. Today I went to this location to do the same and they told me they are only allowed to do 2000 a day. I explained to them that I was able to do 2500 the day before at the other location and they still said they couldn’t. I asked to speak to a manager and they had me sit in the waiting area. I waited for 20 minutes and no manager. Got back in line and finally some lady not sure if she was a manager or not tells me she called the other location and they said they messed up yesterday. So I left and went back to the location I went to the day before and they were rude also and told me that the other bank even called them to tell them not to do more than 2000. I later called the customer service and asked them what the daily limit is for a cash advance and customer service said the only limit for a cash advance is what my other bank allows, which is 2500 a day. I will be changing banks very soon due to poor customer service and inconsistent business.

• J

  Jill Dalier

  5.0

  I had the sweetest lady today at the drive up! It was raining cats-n-dogs and she handled the commercial and regular lanes perfectly (w/a smile too)! Not sure what her name is but Jan 11, 2020 @ 10 am I had a wonderful banking experience because of this nice lady!

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  Response from the owner

  Thank you for your kind review - we'll ensure the feedback gets back to the associate!

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