Happy State Bank N Hobart St, Pampa, Texas

Happy State Bank Reviews

4.1 stars based on 8 reviews

Featured Comments:

• M

  Me W

  5.0

  This is a beautiful bank, and the staff is competent and helpful. I particularly recommend Annabelle if you need some kind of specialized assistance. She is kind, knowledgeable and professional.

• G

  Greyson Noble

  1.0

  happy State Bank was way better before they merged. I am considering changing, it seems they have gotten horrible teller's now. Before everyone was nice and fast. Now they're old and cranky. Edit - it's worse than I thought, all they do is copy and paste a corporate reply to you when you review. Really feel special. Will be changing banks.

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  Response from the owner

  Happy State Bank, a division of Centennial Bank, strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Happy State Bank. Feel free to contact us with any further concerns at https://www.happybank.com/about/contact.

• J

  Jesster Last Name (EndlessJesster)

  2.0

  Wonderful staff. I always feel welcome through these doors. I am a creature of stress and worry. As I travel I tend to bring out the worst in people. Coming to this bank has not one ever triggered an episode. Truly professional and kind service. Thank you so much for making my banking needs an easy and pleasant experience. Edit- I take it back. It is easier to make a customer look like he's trying to commit fraud over a simple mistake. Just another business covering their liability by making it the customers problem

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  Response from the owner

  Happy State Bank, a division of Centennial Bank, strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Happy State Bank. Feel free to contact us with any further concerns at https://www.happybank.com/about/contact

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