Homebridge Wood Ave, Iselin, New Jersey

Homebridge Reviews

3.4 stars based on 17 reviews

Featured Comments:

• K

  Kristopher Kuziw

  5.0

  Ive used and referred Bill Croteau to al my friends and family. Homebridge rates and service aways beat out the competition!

• r

  rosario scavelli

  1.0

  Horrible!!! Stay far far away from them

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  Response from the owner

  Hi Rosario, I apologize for the delayed response. I would like to have a better understanding of your experience. Please reach out to me at [email protected] so we can set up a call to discuss your concerns.

• C

  Chance Walker

  1.0

  My home loan is through Homebridge. I called on 4/20/20 to ask about options for forbearance. I have a small travel business that has been heavily impacted by the coronavirus and needed to explore options. I was told over the phone that I could delay 3 month's payments and on the fourth month would be required to pay the total amount of mortgage payments for 4 months. I was outraged by the idea that if a customer could not pay one month then they surely could not pay 4. I told the rep that I absolutely did not want to go on forbearance under these terms. On 5/3/20, I received a call from Homebridge asking if I would like to get on a forbearance plan. I again declined citing the same reasons as the 4/20/20 call. Sometime around May 4th or 5th I was put on forbearance anyways without my knowledge or approval. To my understanding, I was not even eligible because I was current with my mortgage payments. During the months of April-May 2020, I proceed to make 5 advance payments, bringing my account paid through Aug 2020. I did this after receiving grant money knowing that it could be the last money I had for some time. I proceeded to make on time or early payments through early October. I called again on Oct 13th to officially request forbearance since I was out of money for good. I was told to intentionally miss my 11/1/20 payment to become eligible and did just that. I called again on 11/9/20 and officially requested forbearance and was told that I had been placed on the program. I was told not to worry about notices or phone calls, that I was definitely on forbearance. This never happened. I have had multiple notices on my front door trying to foreclose on my house and have spent months trying to get Homebridge to correct the mistakes. I have had over 100 point drops in negative credit reporting due to the errors and still I have not had resolution. I call 2-3 times each week, 2 hours per call, to try to get someone to help. I requested all call records multiple times. The utter negligence is disgraceful. There is no reason for these repeated mistakes made by nearly a dozen employees. Do not let these people have any control over your family home.

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