Homeside Financial Symphony Woods Rd, Columbia, Maryland

Homeside Financial Reviews

2.9 stars based on 16 reviews

Featured Comments:

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  Alexis Vining

  5.0

  I was fortunate to have one of he most enjoyable experiences I have had in a long time purchasing a home. This is my 14th mortgage and this one was the absolute best so far. Thank you Darryl Baker for making this a really smooth process :)

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  patrick allen

  1.0

  Absolutely horrible experience John Norris and his team dropped the ball countless times with my loan missing important details and telling me about it at the very last second pushing my closing back numerous of times not answering phone calls not calling back absolutely no communication Can not and will never recommend this team of professionals

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  Melissa Gorton

  1.0

  I regret refinancing with this company every month that I'm forced to make a payment to them. Their customer service is atrocious to say the least. When calling with questions about an assumption of a mortgage I was first given the wrong information about what to email to the department handling my specific situation. My email was never responded to with any feed back explaining that I needed to add additional paperwork and instead was just simply ignored. When I called to ask why no one was responding I was told "if it's wrong no one will respond". How is that helpful in anyway? When I asked what I needed to correct I was given a brief answer with no explaination into the specifics of what I actually needed to do and what they needed to proceed. I had to literally pull the needed information from the customer service representative. Talking to the customer service representative at Homeside is like talking to cranky teenagers. I have delt with other mortgage companies and 100% recommend working with them over Homeside Financial. Save yourself the headaches they'll cause.

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