HomeStreet Bank N Vermont Ave, Los Angeles, California

HomeStreet Bank Reviews

3.0 stars based on 5 reviews

Featured Comments:

• A

  Alberto Frausto

  5.0

  I got recommended this bank by my grandpa (: Very simple and subtle.I like how you can just walk in and there's no line, I never had an issue since I joined.

• S

  Scott Clapson

  1.0

  their new branch manager doesn’t think the Covid-19 mask protocols apply to him twice in one week his mask was below his nose and mouth. please Homestreet respect your other employees and Clients lives by wearing your masks. Please! 40,000 new Covid cases just yesterday! Wear your mask right

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  Response from the owner

  Hello, We are sorry to hear about your recent experience and we appreciate the feedback. We do take safety seriously. We have conducted trainings for our managers regarding this issue, and we do not expect anything like this to occur in the future. Again, thank you for bringing this to our attention.

• D

  Din Perez

  1.0

  this branch specifically does not feel welcoming unlike other branches. ive called multiple times to have my banker switched to baldwin park, but system wont let them aside from informing me that i am free to conduct service with any other branches. i will am on the process of cancelling all my accounts though. been with them for years but one week of disservice is enough for me to leave. FYI: be careful when depositing 10 minutes before closing (4:50). "might" not count as same day deposit even if cash. they charge me fees for over draft and couldnt reason out that deposit was before business closing hours, actual loan payment happened after business hours, and online account states deposit was available. i have 3 types of account with them. basically couldve been avoided if i just went in bank which had an appointment only be ause of covid. it's easier to have bank of america reverse fees, and more convinient for chase which credits your deposit if done before 830pm

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  Response from the owner

  Hi, We are sorry to hear about your recent experience. Please call the branch location at (626) 646-1445 and ask to speak to the Branch Manager. They would like to work with you and discuss this further. Thank you!

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