Horizon Bank 8590 Merrillville, Indiana

Horizon Bank Reviews

1.9 stars based on 6 reviews

Featured Comments:

• J

  Jake Woods

  5.0

  Great customer service. Been there for years and have no complaints.

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  Response from the owner

  Hi Jake Woods, thank you for the feedback regarding our service! We appreciate your loyalty to Horizon.

• A

  Aeriel Kable

  1.0

  Only car in the drive and it’s taken over ten min to deposit a check.

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  Response from the owner

  Hi Aeriel Kable, we sincerely appreciate your feedback. Your concerns about your experience at the drive up have been shared with our staff and management to ensure we learn from this and make necessary improvements.

• C

  Christine Miceli

  1.0

  Worst experience today, they need to hire younger people in order to do transactions. The old ladys there shorted me on my money to take out and said I didn’t have enough funds. Then I went to another bank and got the rest I was owe. Hmm , interesting. I was told on the phone of how much Have and they refused to give me my money. I was so embarrassed and upset. These women have no sense and always hold up the lines. I will be calling corporate.

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  Response from the owner

  Hi Christine Miceli,we sincerely appreciate your feedback. Your concerns about your experience have been shared with our staff and management to ensure we learn from this and make necessary improvements.

More reviews (3)