Hudson Valley Credit Union Marshall Rd, Wappingers Falls, New York

Hudson Valley Credit Union Reviews

3.8 stars based on 9 reviews

Featured Comments:

• L

  Lawrence Bernier

  5.0

  Long term second review. I am just writing to follow up after about 3 years banking here. Previously I traveled and lived internationally a lot, banking with Chase. When I came home for good, Chase did a great job chasing me out the door ! with no free checking, some poor advice on choosing an account. We felt a local credit union could serve our needs better, and sooth some of the serious mistrust I have of the big five crime families ( The five big banks...Wells Fargo, Chase... Nearly three years later we are very happy with them. First of all, they put up with me ! Seriously I am happy to say that as far as I recall none of the staff has changed, A few additions and all are very friendly and personable. You can get face to face interaction with a person at the ATM when the branch is closed if needed. I get much better online connection speeds. Some little hiccoughs when I have to do international stuff, but that is not their market. We have never considered changing banks. Thanks Julie and everybody else for an on going positive experience. Larry

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  Response from the owner

  Thank you for taking the time to write such a lengthy review, Lawrence. We really appreciate hearing your feedback as it helps us ensure we are providing good service to our members. We thank you for being a member of the credit union, and we'll pass this entire review on to the management team at the location you use.

• A

  Alia Abozid

  5.0

  Cecelia is such an amazing front desk she was very helpful and very welcoming♥️

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  Response from the owner

  Thank you very much for taking the time out of your day to leave this review. We've let the management team at this location know about your praise for Cecelia.

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  Angela Jolee Floria

  4.0

  I have been a satisfied customer of HVCU for 20+ years and that's because all the bank employees are attentive and determined to assist me with all my financial banking needs. They are professional and courteous per my personal experiences throughout the years. The Wappingers Falls branch in the Hollowbrook Plaza is in a convenient location with ample parking. Both the outdoor parking lot and the inside of HVCU is handicapped accessible. I like that there's a coin machine that the other branches don't seem to have. It's so much easier to let the machine do the counting and the work for you. There's no need to put your coins in those denominational paper coin rolls anymore. Being able to have the total amount of money be put into your checking or savings account is more convenient. There is an indoor and outdoor ATM so you can choose whatever suits your fancy. I definitely recommend HVCU and all their available services.

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  Response from the owner

  Thank you for taking the time to write a review about your service at the credit union, Angela. We appreciate you being a member for 20+ years! We are also glad to see that the coin machine has been a convenient way for you to deposit spare change to your account. All of our branches have coin machines, so if you ever visit a location other than the Wappingers Falls Branch, please feel free to ask staff where the coin machine is located.

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