Huntington Bank Madison Rd, Cincinnati, Ohio

Huntington Bank Reviews

3.1 stars based on 12 reviews

Featured Comments:

• B

  Brandon Bowers

  5.0

  My fiancée and I came in yesterday to join our bank accounts and worked with Mary. She was nothing short of fantastic. Great personality, attention to detail and she knew exactly what she was doing. It took us about 20 minutes to get through necessary paperwork and information needed to complete what we needed. Mary was incredibly personable and created and awesome experience for us. If you bank with Huntington, Mary can help with your banking needs. 5/5 stars. Highly recommend this branch and Mary specifically.

• S

  Simone Ed

  1.0

  Terrible. Very racist at this location, and employees do not know their job. Was accused of having a fake check, how low!

• J

  Joel Anthony

  1.0

  So normally I would be the last person to leave a negative review but after my experience today I need to. I finished a job today and received a check from a customer who banks with Huntington. I was right by this location so I figured I would just cash it here instead of driving to my bank @ 5/3 to deposit it. I was greeted by a female teller and told her I needed to cash this check and gave her two forms of ID one being my paper BMV issued ID until I receive my new card, which I have used before at other locations and banks and been able to cash checks. As well as my bank debit card instead of a credit card accidentally. Which was in my wallet but was cut off and told I can't use that form of ID and If I signed it over to my gf she would have to have double the amount, $1,400, in her account to cash it .... I'm sorry, but what!? So what did I do? I just thought to myself, she is incredibly rude and obviously is uninformed of her own establishments rules or she was just judging me and for whatever reason thought I maybe a dishonest person, etc. Either way I then drove to the Red Bank location and cashed it, no questions asked, and the tellers were as kind and helpful as ever. So I would recommend banking elsewhere at another location such as Red Bank or a different bank entirely before conducting business at this location. And had I not been so put off by this young lady, I would have taken a moment to get her name but unfortunately I was in awe at the lack of common respect , help, knowledge and plain decency I was given in the moment.

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  Response from the owner

  Hello Joel, we are saddened to hear about your experience at the branch, if you wish to further discuss this matter, please send us an email at [email protected]. Thank you

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