Idaho Central Credit Union N Government Way, Coeur d'Alene, Idaho

Idaho Central Credit Union Reviews

4.3 stars based on 16 reviews

Featured Comments:

• A

  Andrew Lagrou

  5.0

  Kaisa was the greatest bananager I’ve had the pleasure of demanding to speak to, very informative and knowledgeable! Tom at the front desk was also very helpful and I’m sorry but someone had to say this, lilac is undoubtedly his color.

  ---

  Response from the owner

  We are so happy to hear this, Andrew! Thank you so much for providing this review!

• T

  Talis Margairaz

  1.0

  Horrible experience with ALICIA NEFF. I was in talks with Alicia trying to get approved for a home loan. I was extremely dissapointed with the effort she put into helping me, after 3 months of my phone calls often not getting returned, her rolling her eyes at me when I asked her questions, and overall being very rude and unprofessional. I went elsewhere and was able to get approved for much more much quicker in a more friendly manner. DO NOT GO WITH ALICIA NEFF, in my situation she was rude and unhelpful. There are much better options out there!

  ---

  Response from the owner

  We're sorry to hear this, Talis, and appreciate the feedback. We have passed this along to our team to look into.

• Z

  Zac Kreiss

  2.0

  I've dealt with these guys twice now. Both times they refused to valuate my home at the correct value. Significantly undervaluing my home, twice... I gave them proof from an independent professional broker using a Brokers Price Opinion (BPO) from back in DECEMBER, which was four months ago. My home is worth far more now than it was then, and everyone knows it. At first they went off last years Tax Assessors value, which is significantly low, and everyone knows it...why would they use a number that is consistently wrong and also out of date? I called up STCU the same day and they valued my home at more than $100k than ICCU did. Strange huh? They refused to budge on working with me to get the lower interest rate and the amount I was looking for. STCU had no problem giving me their lowest interest rate and nearly $100k more credit amount than ICCU did. ICCU seems very rigid and unwilling to work with their potential clients. I will not be calling them anytime soon for services, nor will I be banking with them in the future. Blegh...

  ---

  Response from the owner

  We're sorry to hear about this experience, Zac. We appreciate you letting us know, and we have passed this along to our team to look into.

More reviews (13)