IncredibleBank W Sharon Ave, Houghton, Michigan

IncredibleBank Reviews

3.9 stars based on 5 reviews

Featured Comments:

• M

  Married Widow

  5.0

  Their staff, especially Kyle, Anne, and Jodi, live up to this friendly bank's name. As a retired senior on a fixed income, their helpfulness has saved me annoying fees many other banks would charge me for services I need. Equally impressive is how this bank's owner shares their fresh farmed produce with customers and has treats in their lobbies.

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  Response from the owner

  Thank you for taking the time to rate us. We are glad to deliver incredible service to you and will continue to be the bank you can rely on!

• F

  Fuzzybeanerizer

  3.0

  I wanted to buy a house in town. The loan officer (John Rasinowich?) basically told me "Just because you are an honorably discharged military veteran and already own one home and have lived as an independent, working, car-owning, car-driving adult from age 19 to age 46 all without borrowing a cent from anyone, doesn't mean you are a responsible person." I guess he was informing me of the reality of credit ratings in the banking industry, but I think he could have phrased it a little more tactfully. He literally said "...doesn't mean you are a responsible person" and suggested I get my DADDY to co-sign the loan! Cripes, at age 46! And I already had an HSA account at the bank for 2 years at that point. Thanks for nothing!

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  Response from the owner

  Thank you for sharing your experience with us. We are sorry that you didn't have a great experience with us and will look further into this matter.

• J

  Jake Ellenich

  1.0

  Jodi is an absolute nightmare to work with over the phone. She does not listen. Period. End of story. Her best quality is talking over you the whole phone call.

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