Independent Financial N Carroll Blvd, Denton, Texas

Independent Financial Reviews

2.8 stars based on 9 reviews

Featured Comments:

• F

  Florence Summmerlin

  5.0

  Very helpful, very friendly, very effective.

• D

  D Can

  1.0

  Worst bank I have reversed used. They couldn’t put money in the right account over and over again. I am glad that I switched banks.

• J

  Josh Welborn

  2.0

  Been banking here for I guess around six years...here 's the meat and taters of my experiences: The Good: - Website is pretty good, I like it, same goes for the phone app. - There are several locations throughout the DFW area. - Card fraud detection services are good and stay on top of things the Not so Good: - Once queried about a personal loan, and couldn't get a loan officer to call me back. Wells Fargo on the other hand was very accommodating. - Drive through is very impersonal with old computer monitors, and the tenants arent especially friendly. - Got into an overdraft situation (once in 6 years), account officer "couldnt" (wouldnt) reverse any charges - however the corporate office "could" (did) reverse 1. - Bank NEVER has deposit slips in the drive through...so you have to ask for them, which is very inconvenient. So: "Independent bank" often times is "Inconvenient Bank" - Most of their checking/savings options will cost you money. Ive been banking here long enough to know there are probably better options out there...but Im getting old, lazy, and dread changing accounts and having to re-enroll all of my electronic deposit and payment accounts. I feel like the bank knows this, and takes its liberties accordingly.

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