JACK LINGO REALTOR® Rehoboth Ave, Rehoboth Beach, Delaware

JACK LINGO REALTOR® Reviews

3.8 stars based on 134 reviews

Featured Comments:

• A

  Aaron Daniels

  5.0

  From the very moment I emailed these folks about my vacation plans I knew I was in good hands. Very hardworking and competent professionals who helped change my beach dreams into a reality. No question, from my personal experience and that of my family, Jack Lingo is a name you can rely on for an excellent Rehoboth rental.

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  Response from the owner

  Thank you so much for the kind words, Aaron! Outstanding customer service is our top priority. We very much appreciate your business and look forward to seeing you again next year!

• L

  Lindsay Mitchell

  2.0

  The property I rented was great but the entire check in process at Jack Lingo is EXTREMELY outdated. We had to go to the physical office (10 min in wrong direction with beach traffic) and stand in a line of about 25 people (two lines with the alphabet split) and wait until 3pm on the dot to get the keys. Mind you we had driven by the property hours before and there was a sign hanging on the door knob saying "your rental property has been cleaned" so the property was ready early yet they wouldn't let us check in a second before 3pm. We drove 4 hours from North Jersey with a 1 year old, a 3 year old and a dog. I rent all over and can always get in early if the property has been cleaned. They were not even friendly when we asked if we could get in early. They just said over and over "we don't do that". They need to update their processes with lock boxes for the keys and allow renters in a little early if the property has been cleaned!

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  Response from the owner

  Hi, Lindsay, our company discloses the check-in time on all correspondence, including on the final check-in reminder sent two days before our guests' arrival. Per this correspondence, "Check-in time is 3 PM and keys cannot be issued before 3 PM as we need every moment to prepare for your arrival." Additionally, "Each property will be professionally cleaned before your stay. We are unable to release any keys, permits, pool cards, etc. until 3PM." We prioritize the cleanliness of our rental properties and therefore need every moment to ready your property for your arrival. This includes inspections and any maintenance items that may need attention after your rental property is cleaned. Please contact our office with any further concerns. We hope you will give Jack Lingo, REALTOR® another try in the future. Sincerely, Your Jack Lingo, REALTOR® Rental Team

• S

  Salon East

  1.0

  Called about a rental unit that had water running above my unit all day long. Thought renters moved out but they came back at the very same time the maintenance guy came. He said he messaged me but did not and rudely walked away , apparently annoyed that He had to come. The rudeness is totally unprofessional. Try using another agency before you deal with this one.

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  Response from the owner

  Hello, we do not see any reservation under your name, and our office was not notified of any such incident. If you have any questions or concerns, please contact our office.

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