Journey Federal Credit Union Zeeb Dr, St Johns, Michigan

Journey Federal Credit Union Reviews

3.0 stars based on 20 reviews

Featured Comments:

• M

  Matt Gilpin

  5.0

  Taylor Pence is awesome! She helps me with everything I need.

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  Response from the owner

  Thank you for your membership and your feedback!

• N

  Nikolle Simmon

  1.0

  Phone goes to an answering machine if No one answered , they offer buisness accounts but don't offer business loans, the system does not link to any buisness software like quick books To be paid electronically, they don't have the ability to link with experion if you want to use any modern form of anything you won't find it here alot of the people who answer the phone just seem annoyed and big pet Peave it is in poor shape, windows always have hand prints super dirty and the bathroom is disgusting if they don't care about their buisness appearing professional they nailed it.

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  Response from the owner

  We appreciate your honest feedback and assure you we are working towards making some much needed improvements to better serve our members!

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  Madeline Dietrich

  3.0

  Frustrating the lobby is still closed. The wait is long in the drive-thru. When I drove up, I wasn’t greeted or given instructions. It would be helpful to be welcomed and told what to do instead of the tellers staring me down expecting me to send the tube up before hearing my need.

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  Response from the owner

  We're sorry you have not had a great experience when visiting our branch and apologize for the inconvenience of the lobby being closed! Your comments have been passed along for further internal review so we can better serve our members. If we can be of any further assistance, please don't hesitate to reach out to us at 989-227-3700.

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