Jum-Pawn-It Mentone Blvd, Mentone, California

Jum-Pawn-It Reviews

4.8 stars based on 220 reviews

Featured Comments:

• r

  rafael virgen

  5.0

  Always professional ,always friendly great store !!Great Deals !!

• m

  mickey Newton

  1.0

  This place charges full price for used products. Not worth your time.

• B

  Bell E

  1.0

  First thing when I got there I had to wait at least 20-25 mins. There was 2 workers and one was attending the only customers they had and the other was just standing there staring at his computer. I’m not sure exactly what he was doing, I guess He was somewhat joining the conversation but could have easily helped me out. Instead continued an ongoing conversation that seemed to never end. I was able to make 2 trips around the entire shop, even look at each individual item and still having to wait behind the only customer for the conversation to end. After when it was my turn she offered me 40 bucks for 2 items that I had bought for $300 each and kid you not, they were both in pristine condition, still in the box with all original packaging. These items are current in the market and sold used for at least $100 each at the lowest price. Don’t get me wrong I just was curious about how much this shop would offer me according to the reviews on here boasting about getting top dollar. Unfortunately for me, that wasn’t the case at all and in fact was misleading and a waste of time. The only things I did find beneficial to me was a couple of used tools that were in a box that said $0.75. At least the lady was nice enough to apologize to me for having to wait for so long.

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  Response from the owner

  Hi Bell, Thanks so much for stopping into one of our Jum-Pawn-It locations, to start, we are sorry things were not smooth sailing during your visit. As you are undoubtedly aware, labor is becoming increasingly difficult to find and shortages are running rampant, for that reason we only had one pawnbroker available when you stopped by the Mentone location. The other gentleman you mention who "was just standing there staring at his computer" was actually not a pawnbroker, he audits systems and ensures compliance–I believe he was joining in the conversation to be helpful, but we are truly sorry you didn't think it was. We are also sorry that you did not get the price you expected for your items, of course, I have no info on the items, but as you'd imagine we can not offer $100 on an item worth $100 when we have rent, utilities, and staff to pay for–it just doesn't make economic sense. We hope you are able to list your items and get your desired price but if not we would always welcome you back in.

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