Kansas City Credit Services Inc Swift St, Kansas City, Missouri

Kansas City Credit Services Inc Reviews

4.1 stars based on 29 reviews

Featured Comments:

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  Carter Davis

  5.0

  KC Credit Services is the real deal! I've been with KC Credit for 5 years. When I first started, I saw an immediate jump in my credit scores of more than 40 points per bureau. Then they started working on some of the more difficult things that took a little longer and were a little more involved. KC Credit has a wide range of credit solutions for credit issues that extend beyond the credit report but end up affecting the credit report once the issues are resolved. Their service is worth every penny because the long term maintenance and optimization of my credit scores and reports end up saving me a lot of money in interest rates and also open doors for borrowing opportunities that I otherwise would not have had.

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  Katelyn Belasquez

  1.0

  Save your money and go to a debt counseling service instead-any company backed by the FCC! My husband and I, first time finding ourselves in this kind of debt situation, poured thousands of dollars into this company over the course of a single year and our credit actually went down! All they do is generate really generic and poorly written letters that you, the customer, are on the hook for mailing out every month-with tracking information (~$4/letter)- on top of paying at least $200 a month per person for their “services”. They only tell you to be patient and keep waiting for their system to work, which could take up to three years….On further research I found that even if they are successful at getting the debts removed from your credit report, those debts can and probably will come back in a matter of months because the credit card companies will have validated the debt by that point. Extremely kind employees don’t even seem to be aware of what they are actually peddling. Final MAJOR complaint: they continue to charge my account for “services rendered”when I canceled with them months ago, it’s a constant battle to try and keep my money from these people.

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  Janelle Dickinson

  2.0

  I signed up 10/20. I was immediately impressed with their work and how responsive they were. However by 1/21 that quickly changed. Emails were going unanswered & my portal was not working. I spoke with Donna herself who assured me that they would rectify this, as they gained more clients that expected in a short period of time. Nothing changed after that phone call. I then spoke with a very rude associate and sent back to Donna. No follow up once again. Finally got an associate who started off helpful but soon disappeared and never answered and email or call again. Every email I sent with important documents went unanswered. I was unable to load them on their portal because I still couldn't access it. Even sent in photos showing what was on my end when I attempted to. No response. Donna focuses on the terms of the contract when you meet with her, I held up my end of the contract but feel as though they didn't in some areas. I am thankful for the help I did receive, as my credit did improve. However their follow through and transparency is an area they need to strongly work on.

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  Response from the owner

  We have tried to contact this consumer to resolve the issues as not sure why she feels this way as we deleted 52 negative items from her credit history. Still waiting to hear back from her to resolve this

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