Keesler Federal Credit Union Biloxi Branch Pass Rd, Biloxi, Mississippi

Keesler Federal Credit Union Biloxi Branch Reviews

3.2 stars based on 32 reviews

Featured Comments:

• L

  L Tucker

  5.0

  I have only done business online and over the phone, because I live in an area where there are no local branches, but the entire staff are always very friendly. I have had auto and. mortgage loans through them. I have referred several friends and family, who all have had great experience with them. I cannot understand the other poor reviews. If you have all the documents needed, the process is seamless.

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  Response from the owner

  L, we are very happy to hear that you have been satisfied with the service you've received. Thank you for being our member and leaving us an excellent review!

• T

  Thomas

  2.0

  Went in to open a savings account (new to the area). Sat down answered questions, wondering about some os them. Why do you need my income to open a Savings Account? Then was told they are going to run a Credit Report! WHY?? I asked why that was being done (it will affect your credit rating) and was told “that’s what we do, you are becoming a member. I want to put funds into your institution and be able to withdraw those funds when needed. If I needed to borrow funds, I would understand but this is very strange. I left and didn’t open and account.

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  Response from the owner

  Thomas, we apologize for your experience; however, credit checks are part of our account opening procedures. We appreciate your consideration, and if you find yourself still in need of a financial institution, we hope you keep us in mind!

• A

  Ashley Barlow

  2.0

  I love KFCU, but good Lord. My change has to be rolled? It's $3.75 in loose change. There isn't enough to roll. You're a bank! It's money. Do you feel THAT entitled that I can't deposit change into my account simply because it isn't rolled? Sheesh. What happened to Stephanie? Cause she was by far my FAVORITE teller, and she never gave an issue with anything I needed. Had to come edit, because these people are all on different pages. Some tellers only need your bank card, some tellers only need your ID. I don't want to play mind games everytime I walk in here. I came in to exchange some 1's into 5's. Why the hell do you need my ID? Here's my bank card. Jesus Christ. Idiots.

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