Kennebec Savings Bank State St, Augusta, Maine

Kennebec Savings Bank Reviews

4.1 stars based on 13 reviews

Featured Comments:

• K

  KayLeigh Morin

  5.0

  Left my card in the ATM late last night and wasnt sure if someone behind me in line had gotten it or if it was sucked up by the machine so I had to cancel it. I had 1 hour today on lunch to go over there so i called first. They set me up an appt to make sure not everyone would be on lunch when I showed up and I was back to work before the hour - it was quick and professional. Thank you KSB for making my forgetfulness less painful.

• D

  Dan Smith

  1.0

  I find an absolutely Rubbish that you guys destroy cards if they're not Kennewick savings issued I left my card in the ATM which was a venmo card and I called and she said that my card would be destroyed that they couldn't be given back this Is an absolute rubbish protocol And you guys think you'll change that rule

  ---

  Response from the owner

  We apologize that you had a negative experience with one of our ATMs. ATMs and card networks capture cards for a variety of reasons. We are not given information in regards to why the card was captured, and are therefore required for security purposes to take the card out of circulation and dispose of it. Again, we apologize for the inconvenience. If you have further questions or wish to contact our customer care team, please contact us at 622-5801.

• A

  Annie Voorhees

  1.0

  Very rude manager. What a disappointment. I believe that employees, particularly managers should attempt to be kind even if they are not feeling it. Major fail here. I recommend Camden National Bank. They have always been courteous and even friendly.

More reviews (10)