Kevin Kendall - State Farm Insurance Agent Weir Lake Rd, Kunkletown, Pennsylvania

Kevin Kendall - State Farm Insurance Agent Reviews

4.7 stars based on 33 reviews

Featured Comments:

• C

  Catherine Lamendola

  5.0

  Effortless and efficient! Insurance policies can be confusing and overwhelming but Kevin made it so easy! Excellent guide and beyond grateful for his expertise! Thank you again, Kevin!!

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  Response from the owner

  Thank u Catherine.. Appreciate the 5 ⭐️ & testimonial… Always here to help things go right ✅

• B

  Billy Tippett

  1.0

  Up until recently I have had a great experience with State Farm and Kevin Kendall. Since April 2022 that had all changed. It started with me calling for a qoute for insurance to replace a truck I owned (2011 GMC) and insured through his office with a new to me truck (2019 GMC). I was given the qoute and told to let them know if I make the purchase, I never did. In late May my wife and I purchased a new to her vehicle (2017 GMC) after receiving an insurance qoute and making sure all was within our budget and replaced her current vehicle (2011 Chevy). We received our new declaration page with my surprise a 2019 GMC was on it and not my 2011, so was the 2011 Chevy we had just traded in. Thus has gone on for months now through multiple phone calls and emails. Each time a new declaration page is sent it shows vehicle we do not own and some times does not show vehicles we do own. And each phone call and email is met with "don't worry it's covered". Not very reassuring to be honest. We are now approaching the middle of July and received a declaration page that shows the 2011 GMC, 2017 GMC and 2011 Chevy. The qouted price we were given for the 2017 GMC has now doubled and still no one can explain what I have been paying for for the last 4 months. I'm highly dissatisfied and will be shopping for new insurance.

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  Response from the owner

  Sorry for all the confusion & we share your frustration. No excuses here & we appreciate your feedback even though we have disappointed you. Unfortunately any & every policy change made automatically generates a new document from our Corporate office, which we have no control over. On top of this, the time element to show current changes takes way too long to update info that you see, which I agree as well. Thank you for the opportunity to improve our customer service & will be sharing your frustration as well as ours at a higher level.

• M

  Mark Esbensen

  5.0

  Bill at "Kevin Kendall State Farm Insurance" is always on top of things with my insurance needs. I never have issues and without question, these folks are some of the nicest you'll find in Gilbert.... Thanks again, Guys always a great job I never have any worries here.

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  Response from the owner

  Thank you Mark for your review. Our top priority is customer service! Thank you for your business & trust.

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