KeyBank Quaker Rd, Queensbury, New York

KeyBank Reviews

2.0 stars based on 11 reviews

Featured Comments:

• A

  Anonymous Anonymous

  5.0

  I've never had an issue with this bank. In fact, it's the only bank that hasn't given me any issues. I've had it since 2014. When they told me it was hassle free, it's stayed that way. Not like other Banks that change things on you after a year because they can, which end up costing you fees just to have an account, or that suddenly charge because you don't make their minimum amount. I hope to never have to find another bank again.

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  Response from the owner

  Hi Denise, thank you for the kind words. We are always here if you need anything. ^PG

• j

  jay dunbar

  1.0

  Slow and delayed services hosted by ignorance and judgmentalness. Slowest bank to get money to you. Inappropriate holds put on accounts and unprofessional customer support.

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  Response from the owner

  Hello Jay, thank you for providing us with your feedback. Feel free to email us at [email protected] with your full name and contact number. Reference case #76439 & we'd be happy to forward your concerns to the proper area for review. ^PR

• J

  Josh Russell

  1.0

  Teller Paula was rude, very disrespectful and unprofessional. Blew my issue off by directing me to the tell service line that intern directed me back to the bank stating I had to go inside. I was never offered curbside service do to my disability and I was treated like I was deliberately trying to be a problem when in fact I offered to go out to my vehicle just to be ignored like I didn’t exist. I then spoke with another KeyBank employee who kindly offered cube side service so I proceeded to my vehicle without hesitation. The disrespectful behavior could have easily been avoided she should be fired for such behavior to a customer

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