KeyBank E Hoffer St, Kokomo, Indiana

KeyBank Reviews

2.5 stars based on 12 reviews

Featured Comments:

• C

  Christina Day

  5.0

  I love key bank why the low score? Btw, on unemployment benfits card you can withdraw 1500 at one time. Keep up Good work, as long as you ladies keep smiling we love ya.

  ---

  Response from the owner

  Hi Christina! Thank you for the glowing review. We're always here if you need us. Have a great weekend! ^SH

• s

  shop expresso

  1.0

  I have had my money get stuck in the atm 2 times now over $1000 and instead of making it an importance to get you your money, they sit around and have you wait x amount of time to get your money you may need for bills/food/etc… if it’s your fault my money is pretty much held from me why am I being penalized by having to wait. Why is there no cash advance? Or staff on hand to fix the issue? KeyBank is the reason I don’t trust atm deposits anymore. The machines can jam at any moment. Don’t deposit any money you’ll need available right away. It’s not promised you’ll have it accessible after putting money in the machine

  ---

  Response from the owner

  Hello, I'll send a note to have this ATM serviced. If you've not already done so, please call us at 1-800-539-2968 to file a dispute for the missing deposit. It can take up to 10 business days for the research and posting of the missing amount. We understand the urgency to get this resolved and always aim to complete this as soon as possible. Apologies for any inconvenience this has caused. ^CS

• K

  Kristen Smith

  1.0

  Trying to help out my parents who are in their 80s and handicapped do their banking and also have an account there but I can’t do anything at this bank to help them unless I have an account there.

  ---

  Response from the owner

  Kristen, I’m sorry you are having this experience. We can only speak to an account owner, talk to your parents to see if they are willing to add you on to their accounts as an authorized account owner. If you have additional questions, please email us at [email protected] with your parents full account name, including your name, contact phone number and zip code. Thank you. ^JL

More reviews (9)