KeyBank Sw Hall Blvd, Beaverton, Oregon

KeyBank Reviews

3.4 stars based on 13 reviews

Featured Comments:

• B

  Ben Rippel

  4.0

  Lately banks have been very strange about breaking U.S. currency into different denominations (*sigh*, can you say coin shortage 2020/21?) but when I used the drive up teller at this location they were prompt and made no fuss about doing it for me. I realize holding a $100 bill can feel like caché for some, but it's not very useful in most cash based transactions. I think if I had to choose a large bank, Key seems to still acknowledge the average human being / customer as a market, rather than refocusing on deep relationships only for those with deep pockets. I do wish they'd allow their parking lot to be used for other businesses after hours, but there is probably some liability reason they will not. Most other downtown Beaverton banks do not, either.

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  Response from the owner

  Hi Ben, Thanks so much for taking the time to provide your feedback and rating, we really appreciate it. I'll be sure to pass this along to our Branch partners. Have a great day! ^LH

• J

  J D

  1.0

  Doesn't matter what branch you go to I have had nothing but problems with KeyBank. I've had nothing but fraudulent activity and then when their fraud department gets ahold of ithe holy c*** have fun. Key Bank is bottom of the barrel !!!!!!!!

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  Response from the owner

  Hi There- Is there anything we can do to make this experience better for you? Please send us an email at [email protected] with any questions or concerns. Please reference Case #76671 in your subject line. Thanks ^KC

• c

  caroline foster

  1.0

  They charged me $6.50 to withdraw money using my venmo card. Highway robbery. Also when i had an account there they had bad customer service.

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  Response from the owner

  Hi Caroline, The fee you received isn't from KeyBank, it is from Venmo. You can choose to either have the funds transferred to your debit card, (there is a fee from Venmo for this) or you can transfer the funds directly to your account, (there is no fee for choosing this option). If you have any questions, feel free to send an email to [email protected] including your full name and phone #, so I can reach out to you. Also, please include case #73882. ^LH

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