KeyBank Ne 99th St, Vancouver, Washington

KeyBank Reviews

2.8 stars based on 16 reviews

Featured Comments:

• P

  Pacific Coast Carbon

  5.0

  Everyone’s eager to help whenever I come in. Very friendly staff and almost never a wait. This bank is excellent for business.

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  Response from the owner

  Thank you for this great compliment Sarah! We appreciate your business, and we are here to help if you ever need us. Have a great weekend!^CH

• G

  Gary Hammer

  1.0

  This review has to do with KeyBank and there deposit policy not so much the employees at this branch. So there policy is to only give you $100 available in your account when depositing a check until the check clears which is usually 24 hours, but today I take in 2 federal income tax return checks and deposit and I get $100 available in my account what a joke, at the least you would think there would be $200 available, a $100 from each check. I mean this isn’t payroll or private party checks it’s the irs I could have went to any bank or even Walmart and cashed these checks for a very small fee. Hell I could have cashed them there and then deposited the cash but I find out no I can’t even do that cause they won’t even cash irs checks over $500 which I don’t believe that. I’ve had it with KeyBank for a year and a half I was cashing my payroll checks at the bank there draw from and didn’t even use my KeyBank account I just started using again this year but this is it. I will be withdrawing all of my accounts and taking my money to a different branch and opening a account

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  Response from the owner

  Hello Gary, thank you for taking the time to provide us with your feedback. Hold times can vary depending on several things, you can view our fund's availability policy by going to eDAS Disclosure (keybank.com). ^PR

• A

  Amber Taylor

  1.0

  Manager won’t work with me on holds it’s been 6 days for them check not cleared yet and I need my money

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  Response from the owner

  Hi Amber- Thanks for reaching out to us. We would like to look into this further with you. Please send us an email at [email protected] with your full name, zip code, and phone number. We will forward your concerns to our Branch Management Team and will be in contact with you. Please reference Case #73794 in your Subject Line. Thanks ^KC

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