Kitsap Credit Union S Meridian Puyallup, Washington

Kitsap Credit Union Reviews

3.7 stars based on 6 reviews

Featured Comments:

• r

  randal arp

  5.0

  Joyvonne was exceptionally helpful at this Meridian branch. She spent all the time needed to help with making online payments. Kitsap might want to modernize their online payment system. this would make Kitsap better than any other mainstream bank. Extremely ridiculous online payment system. I set up a payment that had an extra fee. It shouldn't cost anything to pay off credit card. The payment didn't go through because it said I didn't include fee. This is so unprofessional. Of course, I approved fee, but now payment late. I will payoff account ASAP and close it. Thanks KCU!

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  Response from the owner

  Hello Randal, thank you for taking the time to share your experience and feedback with us. We apologize for any frustration we have caused you. We welcome the opportunity to discuss your specific situation as well as provide options for making your payments without fees. If you're interested, please send us an email to [email protected] with the best way to reach you.

• J

  Jennifer Richards

  5.0

  This branch is amazing! The staff here are so friendly and the managers are patient, kind and willing to work through any situation. Highly recommend.

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  Response from the owner

  Thank you for the kind feedback! We appreciate that you've taken the time to tell us about your experience.

• K

  Karren Franckowiak

  5.0

  Thank you so much for always helping me. I am always greeted with a hello and how can we help you. All the folks in the office are kind and go the extra mile.

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  Response from the owner

  Thank you so much for your feedback. We always strive to provide excellent service and we're so glad to hear that you're pleased!

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