Kohler Credit Union - Sheboygan S Taylor Dr, Sheboygan, Wisconsin

Kohler Credit Union - Sheboygan Reviews

3.5 stars based on 24 reviews

Featured Comments:

• K

  Kyle SPCR

  5.0

  Great place to do your banking. Can be busy but that is what happens when you run a great business.

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  Response from the owner

  Thank you Kyle for taking the time to leave us a review. We greatly appreciate your feedback!

• B

  Beth R

  2.0

  The drive thru wait time needs to be fixed and they would get 5 stars. Always polite and friendly but I'm literally the first person in the stall and had to wait 15 min to get waited on. I understand being understaffed but there are 3 people back there. It's frustrating when it makes you late for other things because you didn't account for your long wait time!

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  Response from the owner

  Thank you Beth for sharing your feedback with us. Although some transactions take longer than others , our goal is to address every member interaction with a balance between time and the member experience. We apologize that your member experience did not meet the standards we strive to achieve. We have shared your feedback with our management team so they can evaluate the situation.

• T

  TK-0327

  1.0

  The amount of time someone has to spend in the drive through is insane. It is ALWAYS packed and it seems like no one of authority cares enough to fix it. Im very close to switching banks because of this...

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  Response from the owner

  Hello. We apologize your member experience did not meet the standards we strive to achieve. We are doing our best to provide exceptional member service for all members visiting our drive thru while also managing the challenges of staffing shortages like many businesses in our area. We appreciate your feedback and will be sharing this with our management team.

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