La Capitol Federal Credit Union Tech Dr, Ruston, Louisiana

La Capitol Federal Credit Union Reviews

3.3 stars based on 5 reviews

Featured Comments:

• J

  Jonathan Hyde

  5.0

  Six out of 5 stars so far! Keep it up LA Capitol.

  ---

  Response from the owner

  We are so happy that you had a great experience with us! Thank you for sharing!

• A

  Ace Winters

  1.0

  My dad sent me a check from this credit union, and nobody will answer ANY of the phone lines to verify it in order for me to cash it. I might understand if it was just the fact that I'm living out-of-state and they don't answer Colorado phone numbers like the check-cashing place has, but I still have my 318 number and they still aren't picking up. I've tried three different phone menu options and they ALL just ring for ten minutes and then hang up. Every single line has the same dial-menu, even the local branch numbers, and not a single one of them works. This is unacceptably terrible service. Update: they STILL aren't answering the phones, and have now reported the check to my bank as fraudulent, meaning that I now have to repeat the entire mailing process again, which puts a huge crunch for time on my entire wedding. My father just had a heart attack and I was so happy to think that I gave the check to my new bank and they would take care of it so he would be able to recover in peace, which I now know was a false hope. I reached out to the email, and they told me to call the number. Absolutely useless.

  ---

  Response from the owner

  We invite you to contact us at [email protected], so we may discuss your specific personal experience at La Capitol Federal Credit Union. Thank you.

• P

  ParkerLee

  5.0

  The people were very courteous and helpful. They helped me figure out what was going on with my account when I was trying to deposit to another bank and they were very patient.

  ---

  Response from the owner

  This review made our day!

More reviews (2)