Labette Bank E Market St, Lacygne, Kansas

Labette Bank Reviews

3.9 stars based on 5 reviews

Featured Comments:

• L

  Logan Matt.

  5.0

  I was having a problem with my account and had thought I had money stolen (I hadn't, it was a mistake on MY part) and just could not figure out what to do. It was late and close to closing and I called only to have someone named Jake answer. He was absolutely wonderful. Despite it being close to closing he went above and beyond to help me, called me back the next day ASAP with as much help as he could give me, and gave the number to the exact person I needed to speak to to fix the problem. Give the man a raise!

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  Response from the owner

  Logan, Thank you for your 5-star review! We are happy to hear that our staff was able to help you with your situation in a timely and professional fashion. Thank you for being a Labette Bank customer!

• H

  Hay

  3.0

  Man do I miss Mary but the young girl with I believe red hair (I think name is Janelle) is super sweet and helpful everytime I talk to her on the phone or in person. The older gray haired woman who works the front on the other hand is pretty rude. That along with the fact that I have to get permission to spend my own money ($500/day spending limit) is why I will be looking for a different bank. Which is unfortunate because I've banked here for years and otherwise enjoy it. It's just not realistic as an adult with bills to constantly call to get permission to increase your spending limit. They say it's for your own protection in case someone were to steal your card, however that should be my own choice.

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  Response from the owner

  Labette Bank customers are our priority. We apologize for any inconvenience you have experienced. You may increase your spending limit for a longer period of time, if you desire to do so. Please contact us if you have any other concerns or questions. Thank you.

• D

  Destiny Darling

  1.0

  Very rude girl who had answered the phone. I had no clue what all I needed from my work and she replied with an attitude and then hung up before I could say "Okay, thank you. bye" So sick of people being rude when i wasn't informed on what all was needed.

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  Response from the owner

  We apologize that your customer service experience was less than satisfactory. If you still have questions, you may call back, and ask for a supervisor. If you prefer to email us, you can do so by filling out the contact form at www.labettebank.com/contact-us

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