Landmark Credit Union W Bluemound Rd, Brookfield, Wisconsin

Landmark Credit Union Reviews

2.4 stars based on 18 reviews

Featured Comments:

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  Mark Twain

  5.0

  I've done my banking with them for years and will continue to do so. The service is great and the products they offer is extensive. I recommend them as opposed to any other bank in this area.

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  Samantha Damman

  2.0

  Went here to change my auto pay from another bank to Landmark for my auto loan that is with Landmark. There were 4 employees- a teller up front, a teller in the drive through, a lady in a front office and a man in another office. When we walked in the teller was helping someone reorder a debit card. The guy in his office got up closed his door and went on phone. Someone walked in after us for an account and went to ask the lady to help them- mind you we were already waiting. The lady said the guy would help them and to take a seat or wait for the teller. The drive thru teller walked up to help us but couldn’t because he was in back and didn’t know how to do it. The employee lady walked over to the other guys office and said she was going to take the account and he told her no that would only be another minute. Yet- she didn’t offer to help us change auto pay ….. I’ve worked in banking- including a credit union my whole career so I know for fact if she can open an account she can do the form for auto pay. The only reason for 2 stars and not less is that teller. I felt so bad because I could tell he was over whelmed and stressed due to having to handle all teller transactions and things that bankers could do while being the only teller on the front line. We were there for about 30 minutes for something that could have been done by a banker assisting.

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  Mike Kustic

  1.0

  I’d give this place no stars if I could! Paid off two vehicle loans and they reported late. Called them to straighten out and WOW the runaround was comical! Find another lender…these idiots don’t deserve to make money from anyone. I hope a real credit union with solid customer service skills buys them! I never will again.

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