Landmark Credit Union N Grandview Blvd, Waukesha, Wisconsin

Landmark Credit Union Reviews

2.7 stars based on 37 reviews

Featured Comments:

• A

  Austin Kennedy

  5.0

  Fantastic people, always ready to help. We recently had a false charge that they were quick to dispute and refund to us. New cards printed on site. Significantly better than any major bank we've belonged to. No mystery maintenance fees!

• K

  Krista Jean

  1.0

  Absolutely terrible excuse for a customer service based business! It's almost as if some of the requirements for employment at Landmark is a poor attitude, slow thinking, inability to handle simple math transactions and ability to always blame the customer, even when clearly it's not there fault. I just had another unpleasant situation at Landmark. I went back to Landmark about 2 years ago. I was also with Educators Credit union, and left there shortly after joining landmark. I have had ONE good experience in those 2yrs, about a month ago. Vincent and Michael, two managers there, are rude, condescending, lacking in basic communication skills, incompetent and hurtful. They must be doing the hiring too. I honestly can't believe this location has any customers at all! I will be going back to Educators and can't wait to put landmark in my rear view! EDUCATORS IS SO MUCH BETTER!!! There customer service is exceptional and it makes total sense why they've won awards as a leader in that field,, every year. Also, their reward program is awesome! I got $29 the last year I was there just for using my debit card! Different transactions gave me points. If you want a company that welcomes you with a smile, can handle simple deposit/withdrawals, takes responsibility and will not insist you've made a mistake when clearly it was them, will not cost you hundreds of dollars because there mistake (resulting in most likely an eviction from your home home of 10yrs), then STAY AWAY FROM LANDMARK! I cannot stress enough how disgusted I am with them!

• B

  Brett Shinkle

  1.0

  Avoid going to this land mark for drive through service. Spend the extra 10 mins to drive to a different location...45 minutes to deposit...

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