Langley Federal Credit Union Virginia Beach Blvd, Virginia Beach, Virginia

Langley Federal Credit Union Reviews

3.8 stars based on 28 reviews

Featured Comments:

• D

  D Hairston

  5.0

  One of the most professional and knowledgeable branches I've been to. Friendly and very eager to help. Top notch customer service.

• J

  Jeff Saxon

  1.0

  This is the worst Langley Branch.. Do not deal with them if at all possible.. I have a Langley Account and Credit Card.. I stop in to make payments in person.. The customer service is horrible.. People in line waiting while other employees obviously clocked in but not working just peeking around corners at the line instead of being team players and helping out.. They are very slow at doing any transactions at the counter.. I Manage a local dealership and from time to time send customers to Langley to complete their auto loans.. Many times I’ve received phone calls from prospective Langley customers that chose to stop by that branch because it was closest, and they tell me that no one had any interest in trying to help them complete their loan and told them it was too close to closing time or they needed an appointment to get a loan completed and sent away.. That’s NO way to do business.. I would recommend that if you use LFCU to only deal with the Bonney Road Branch or the Hilltop Branch because they are both wonderful..

• C

  Cutelil AA

  1.0

  Usally the bank is pretty friendly. I went to get a new card because I was going out of town. I entered the bank to 3tellers sitting behind and not one spoke. When I went thru the line I stood there and still to no one announcing my presence or telling me they will be with me.I had to actually say to the teller can you help me . Then when I get to the teller she really wasn’t pleasant I told her I needed a card and she said ok it will be ten and what account. She said to go have a seat so ten mins go by she says nothing once again I had to say something . Her reply oh we having a little problem but why did I have to ask. I wait again she walks over with the most I don’t care attitude and say yea we can’t print it you can go to another branch and walks off. Didn’t ask my do I know where they at didn’t ask did u want me to mail it instead no nothing just walks off as if it it what it is. I use to be a big fan of Langley but I see I will be switching because I want to always be respect where my money goes. So I want be visiting till I’m closing it down and picking another bank to go to . Date was June 3 around 10-11 I believe

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