Lee Hyundai Skibo Rd, Fayetteville, North Carolina

Lee Hyundai Reviews

4.6 stars based on 869 reviews

Featured Comments:

• S

  Scott Hampshire

  5.0

  i recommend this place to everyone i know.the sales person joe was awesome.such a very nice,polite,friendly,patient sales person.he explained everything i needed to know.he answered every and all questions that i had asked.joe gave me an experience that my wife and i will never forget.he even made phone call the next day to see how things were going with the car.he showed alot of interest in how we liked the car.also, the finance person tony.he was awsome.he answered all questions that we had asked.very polite sales people.made us feel like an important customer.even offered us water,soda,coffee and snacks.felt like right at home.i will always do buisness with this place and recommend to everyone i know.thank you lee hyundai family and employees.

• R

  Raja Mendadala

  1.0

  Very disapointed. Lack of skilled workers and management in the service department. Charged me for wrong diagnositcs. My Car was just sitting and collecting dust until I called and asked for a pickup.

• A

  Amanda Dale

  2.0

  Dave Clark went above and beyond to help us when I purchased my vehicle, but that is where my endorsement ends. Since then, I have had difficulties with the Service Department, Finance Department, and whoever tried to transfer me by phone. I'll start with the finance department, because that's the problem today--I purchased multiple extended warranties from Lee Hyundai. Today when I contacted them to cancel because I had traded my car, they hung up on me. Then they called me back when I sent them a message, but apparently who would be able to help was not available. I was clear about what I needed in my email form, so I am unsure as to why I would be called by someone who did not have the ability to assist me. I still don't have the forms I need and I am owed back over $1000. Then, in reference to the extended warranties, I had already prepaid all of my oil changes and tire rotations for 100,000 miles. Unfortunately, the dealership did not honor this and I was charged multiple times for this. I did not realize that I should never had been charged until I went to ALM Hyundai in Florence and they informed me. At this point, I am not upset, but I do expect a business to follow through with what I was promised. I have already called the extended warranty company and I know what my refund should be. I just want Lee Hyundai to follow through with contractural obligations and I only want them to send me a form so I can complete the process. At this point, I would never recommend anyone to buy their car from Lee Hyundai. The purchasing experience was great--they want their money. The follow up, not so much so--I suppose that's because they already had their money. That's too bad, because my next purchase was going to be a Genesis. I got a Lincoln instead. Save yourself some time and heartache and go to Beach Automotive group in Myrtle Beach.

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  Response from the owner

  Thank you for sharing your experience.

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