Legacy Bank Main St, Wiley, Colorado

Legacy Bank Reviews

3.7 stars based on 3 reviews

Featured Comments:

• D

  Debbie Romero

  5.0

  My experience goes way back to when it was called State Bank of Wiley. I wish all banks treated their customers like Legacy Bank does. Cathy Smotherman was one of the sweetest & sharpest gals I've ever met. I miss her but everyone I have dealt with have been professional and very friendly. I wish they had a branch in La Junta! Also when i'be been to the Pueblo branch same great customer service.

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  Response from the owner

  Thank you Debbie. We take pride in our customer relations and we are so glad you have felt cared for as our customer. We are happy you choose us to bank with. We will pass along your kind words to our staff. Have a great day!

• J

  Jilaine Hixson

  1.0

  went through the drive up window & was greeted by a Shelby. From the get go she had a bad attitude towards me almost rolling her eyes as if she doesn’t want to assist me. She leaves, comes back & asks after being there 2 minutes “what do you need”, not a how can I help you or what can I do for you today. I tell her I need to deposit some cash into a friends checking account for her, Shelby then proceeds to huff or sigh at me saying “ugh fine” & finally opening my drawer to insert the cash. She then laughs at my hand writing on the deposit slip saying it’s barely legible but that’s what she’s expect from someone my age laughing the entire time. I left upset at the customer service as she was the only one there that Saturday & it’s stuck with me ever since, never have I ever been treated so unprofessionally anywhere in Lamar. Legacy Bank you need to pick out the bad apples in your staff and soon before more customers are treated the way I was!

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  Response from the owner

  We were so sorry to read about your experience. We work hard to provide great customer service and we apologize that your visit was less than what you expected. We would enjoy the opportunity to visit and help resolve your concerns. We can be reached at (719) 829-4811. Thank you for sharing.

• H

  Heather Bratt

  5.0

  Continually surprised by how much these folks go above and beyond in customer service. Love this bank!

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  Response from the owner

  Thank you for sharing! We are happy to serve!