LendingClub Patient Solutions W Park Dr, Westborough, Massachusetts

LendingClub Patient Solutions Reviews

1.5 stars based on 14 reviews

Featured Comments:

• C

  Christie Morris

  1.0

  Do not deal with this company. I paid my monthly bill of 37.00 bucks a month and somehow they have decided to take the whole 812.00 dollars that is left to pay out the account. I called and with no explanation they refunded me the difference which was $775 but turn around 2 days later and they took the $812.00 again. Please avoid this company.

  ---

  Response from the owner

  Thank you for taking the time to let us know about your billing concerns. We work with two partner banks to service our financing. If you have concerns about any fees or questions about your statements and know what bank services your financing you can reach them by calling: NBT Bank: 800-628-2265 Call Center Hours of Operation: 7:00 a.m. - 7:00 p.m. M-F EST 9:00 a.m. - 12:00 p.m. Sat. EST Comenity Capital Bank: 866-954-9258 Call Center Hours of Operation: Monday - Saturday 8am - 9pm EST If you do not know which bank services your financing please feel free to call our toll-free number 800-630-1663 and our customer service team will be happy to connect you to the correct bank.

• S

  Sandra S

  3.0

  I set up for automatic payments of 700 per month for two years so I wouldn't have to pay any interest at the end of the 0% promotional term. Some how the payment got reduced to 1/2 that amount. I luckily found out now 4 months prior to 27% interest would kick in. I do have the funds to cover it. Good thing I checked

  ---

  Response from the owner

  Thank you for taking the time to let us know about your billing concerns. We work with two partner banks to service our financing. If you have concerns about any fees or questions about your statements and know what bank services your financing you can reach them by calling: NBT Bank: 800-628-2265 Call Center Hours of Operation: 7:00 a.m. - 7:00 p.m. M-F EST 9:00 a.m. - 12:00 p.m. Sat. EST Comenity Capital Bank: 866-954-9258 Call Center Hours of Operation: Monday - Saturday 8am - 9pm EST If you do not know which bank services your financing please feel free to call our toll-free number 800-630-1663 and our customer service team will be happy to connect you to the correct bank.

• H

  Henry hwolfe554

  1.0

  Run away! Run away! As fast as you can!!!!!

  ---

  Response from the owner

  Thank you for taking the time to let us know your customer service experience did not meet your expectations. Here at Lending Club Patient Solutions, we take great care to provide exceptional service to all applicants and strive to quickly resolve any issues that may arise. If we fell short, we apologize and would like another opportunity to find a resolution to your issue. Please call our toll-free number 800-630-1663 and our customer service team will make every effort to regain your confidence in our company.

More reviews (11)