Lendmark Financial Services LLC Jefferson Ave, Newport News, Virginia

Lendmark Financial Services LLC Reviews

3.1 stars based on 4 reviews

Featured Comments:

• J

  Jewel rose

  5.0

  This is the best place you will find for a loan. They work with you and go to the moon and back to keep you supported in so happy I have this company to help. Pandemic hurt a lot of people the understand and went to war to make sure I kept my car and finances up. Thank you lendmark

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  Response from the owner

  Jewel, thank you for supporting your local Lendmark Financial branch! We strive for 100% satisfaction, and it is great to see that you had such a positive experience. Please contact us again if we can assist your personal loan, auto loan, or credit card debt consolidation needs!

• S

  Sara Brooks

  1.0

  I have been dealing with marquis and last week he stated he would call me Friday and let me know if the outcome and that me and my husband needed to come in Monday and sign documents so didn’t hear Anything from him all day Friday I called Friday at 6 and realized they were closed, called again Monday there was no answer I left a voicemail again nobody called me back had my husband call and he spoke with him more apparently the applications have not been submitted off or anything so I contacted the branch again Amore answered and I asked her did we still need to come in to sign the documents and she said no as I just told your husband we have to get approval first and I said OK wonderful and literally as I’m speaking she hung up on me will never deal with this branch again so absolutely disgusted with the poor customer service, lack of communication and the disrespect from Miss amour

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  Response from the owner

  Hi Sara. We apologize you had a negative experience. Please contact us at https://www.lendmarkfinancial.com/Contact to resolve your concerns.

• M

  Matt Mischka

  1.0

  An absolute nightmare to work with. changed the account the automatic payments were coming out of in advance. They did not put it into the system correctly therefore skipping a month and accruing interest instead. A mistake they said was their fault but refused to correct it costing me additional interest out of pocket also branch manager is very rude while staff is actually trying to help. Went to pay off loan in full and the manager refused to give my dealer the payoff amount and gave me grief and kept asking how i was going to do it before she would give myself the amount.

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  Response from the owner

  We apologize you had a negative experience. Please contact your local branch for further assistance.

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