Liberty Bank Silas Deane Hwy, Wethersfield, Connecticut

Liberty Bank Reviews

4.0 stars based on 9 reviews

Featured Comments:

• A

  Alex Rodriguez

  5.0

  I have to time time out of my schedule to appreciate this bank, and the great customer services we receive from Chelsea Pantano. we haven't feel so appreciated doing business with someone like we did at Liberty Bank. We loved your knowledge and your abilities to work with people. We want to say Thank you Mrs. Pantano from the bottom of our hearts. We hope to do business at Liberty Bank for the rest of our life.

• B

  B Bii

  2.0

  One word... lazy. I came in looking for copies of statements, as I have done many times in the past at other branches. The teller says she can “order” them, which takes a couple days, (but this doesn’t help me because I don’t live around here.) I’ve never been told this. Usually the teller just charges me, prints off the statements and I’m out the door, even if I have to come back same day and pick them up. This particular employee says she could do this, but they’re short staffed. Mind you, there was no other customer at the bank. Just me, the whole time I was in there. At least she said “sorry about that,” even though I doubt she meant it.

• J

  J

  1.0

  Worst branch to do banking with. Starting from Manger down to Clark needs to be replaced. Due to poor service bunch of customers are closing there accounts.

  ---

  Response from the owner

  Hello, I’m Jen with Liberty Bank. Thank you so much for taking the time to share your experience. We pride ourselves on providing exceptional customer service, so we’re sorry to hear you’re not 100% satisfied. We’d like to reach out to you personally but we need some contact info from you. Would you mind reaching out to us at https://www.liberty-bank.com/contact-us so we can get in touch? We want to learn more about what happened and how we can make things right. Sincerely, Jen, Liberty Bank

More reviews (6)