loanDepot Town Ctr, Southfield, Michigan

loanDepot Reviews

2.3 stars based on 13 reviews

Featured Comments:

• R

  Roselyne Mwangale

  5.0

  Andrew Burk is very professional and attentive, he is super polite, friendly and explains everything in a straightforward manner and we can't just say enough about him, we have had a very positive experience with Andrew. I'd give him 1000 stars if I could, Andrew is outstanding and our business will always follow him.

• R

  Russ Beebe

  1.0

  They claim customer service is there top priority, yet it's days before they return your call. They make promises that they can't keep. Very very unprofessional

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  Response from the owner

  Hi Russ Beebe – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or [email protected] so that we can try to resolve your concern.

• T

  Timothy Curnow

  1.0

  Another person here getting dozens of calls from loans depot with no voicemail. I finally answer one of the calls and asked to be put on the do not call list. Instead of accepting that answer, the representative Jamari decided to ignore that request and proceeded to ask questions. Had to ask several times to just take my name/number off of the list and he just wanted to banter back and forth. I requested a supervisor serveral times. After probably the 4th or 5th request Jamari finally acknowledged that I wanted to talk to his supervisor. That took about five minutes of listening hum and mock me for wanting a supervisor. Just avoid this place like the plague. If the are willing to treat potential customer this way imagine how they treat actual customers.

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