loanDepot Teays Valley Rd, Hurricane, West Virginia

loanDepot Reviews

4.3 stars based on 9 reviews

Featured Comments:

• T

  Tristan Roush

  5.0

  Rick and his team are great, really nice to work with. Kept us within our budget, overall happy with the service!

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  Response from the owner

  Hi Tristan Roush! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.

• A

  Abby Jarrell

  1.0

  Horrible communication. Had to call/text several times a day for a few days in a row before anyone would get back to us. On a friday, we were told we would be closing on the following monday. Monday came and we hadn’t heard from anyone. After several phone calls and emails we finally got ahold of someone monday before closing time. She informed us she had no idea why we were told that we were closing and that we weren’t. Ended up cancelling the entire process, after 2 months of stress and being in the dark we were done. We worked with 3 people through the entire process and I can’t say that they were ever once on the same page and telling us the same things. Horrible experience and do not recommend.

• K

  Katie A.

  5.0

  Rick and his team are AMAZING! We sold our home in WA state to move to WV, after a falling out with Quicken Loans, these guys really put in the work to get us our dream home. They dedicated 6 months of their lives to get us to closing. They were also very quick to respond, tell us what they needed, and to battle the VA for us. I highly recommend this mortgage broker and Rick in particular, we could not be more over the moon with these guys. If I could give them more than 5 stars I would. Good luck to those of you applying for a loan and have a good day!

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  Response from the owner

  Hi Katie A.! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.

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