Logix - Burbank Branch N Hollywood Way, Burbank, California

Logix - Burbank Branch Reviews

4.0 stars based on 78 reviews

Featured Comments:

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  Maryam A

  5.0

  I'm thinking to get a home loan because I have a great experience since I could get a loan for my car, great customer service and nice calming environment.

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  Response from the owner

  Hi Maryam, Thank you for leaving a review! We’re joyful you chose us to service your auto loan, and we’ll certainly be here for you when you are ready for your home loan. We appreciate your membership! Maria Espinosa Online Community Management Specialist

• S

  Sidewinder

  2.0

  Since moving it's now difficult to bank here. They have moved to the worst part of the Burbank! Traffic in the area is a nightmare. Theres no quick access to the ATM, as the curbs are painted red. You have to park around the block in a parking structure! I've been with Lockheed/Logix for over 20 years and will sadly be looking for a new credit union. They say they are going to open a branch in Toluca Lake. Yeah that's an even worse area for parking and traffic. Like you couldn't just leave a branch where it was and open another branch Downtown. Un happy.

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  Response from the owner

  Hi Sidewinder, First and foremost, thank you for your 20+ years of membership! We do hate to see that we disappointed you, especially after holding such a long-lasting relationship with us. After many years in our previous Burbank headquarters, we expanded and sold the building so we could move into a larger facility to accommodate our growing population. While there are designated spots reserved for Logix members on the ground level of the Lower Parking Garage, we understand your frustrations and sincerely apologize for the difficulties you experienced at the time of your visit. Please know that we continue to look for locations in the greater Burbank and adjacent areas to provide additional convenience for members. And, as a member, you have access to over 30,000 fee-free ATMs. An ATM in your area can be found by accessing our online locator here: https://www.logixbanking.com/branches-and-atms. With this in mind, we hope that you’ll consider staying with us. Thank you for helping us identify themes and opportunities to improve with your valuable feedback. Maria Espinosa Online Community Management Specialist

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  MIKE P

  5.0

  I guess second time is the charm. Got me approved for a used car loan with a very good rate.

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  Response from the owner

  So glad you had a great experience, Mike! Have a great day! Maria Espinosa Online Community Management Specialist

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