Logix - Palmdale Branch 10th St, Palmdale, California

Logix - Palmdale Branch Reviews

4.0 stars based on 46 reviews

Featured Comments:

• C

  Capn Cack

  5.0

  I've banked with these guys for approximately a million years and have always had the very best service. They monitor your credit card like a hawk and have caught fraudulent charges several times. Loan rates are good and in general the service has been excellent since I signed up, back in the stone age.

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  Response from the owner

  Hi Capn Cack! Thank you for your approximately a million years of membership! We are thrilled you have had amazing service experiences with us ever since the first day you joined the credit union. That makes our day! Thank you for sharing your appreciation for our low loan rates and our fraud fighting services. We look forward to seeing you again soon. Have a wonderful week! Lindsay Styler Content Marketing Specialist

• H

  Henry Jenkins

  1.0

  I got approved for $30,000 on Monday to get

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  Response from the owner

  Hi Henry, thank you for taking the time to write a review. We are sorry to hear you have had a negative experience with us. We would like to look into this further. Would you be willing to share more details about your experience? Please email me directly at [email protected]. Thank you, Maria Espinosa Online Community Management Specialist

• S

  Steve SM

  1.0

  The worst credit union….the people are rude, the app doesn’t even work. It took me an hour to deposit my check on the app and it still will not deposit the check. Complaining to the rude people at this facility doesn’t do anything. Also trying to finance my house to this facility is the worst mistake anyone could ever make. The judge you by your looks and deny. My credit score is above 700 and stated it needed to be above 750 and only one car payment. I would give this facility zero stars.

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  Response from the owner

  Hi Steve, Thank you for taking the time to leave a review. We truly appreciate hearing from our members about their experiences, and we’re disheartened to have let you down. We are sorry to hear that you were unable to deposit your check using the Mobile App, and completely understand your frustrations. Please know that we are always looking for areas where we can improve our remote banking services, and we’ll pass along your feedback to the appropriate channels. Thank you for considering us for your mortgage loan. When reviewing a loan application, a number of factors are taken into consideration including credit reports, income, and debt, and we run all applications through the same criteria so there isn't a situation where members are treated differently from another. A letter is provided with the reasons for the decline that can be helpful to the applicant. Even though we know it’s not satisfying, it's important to us that everyone has a clear understanding of the reason for the decisions made. If you have any questions about the reasons or would like to provide additional feedback, I am at your service, and you may reach me directly at [email protected]. Thank you again, for taking the time to leave us feedback. Maria Espinosa Online Community Management Specialist

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