Lowell Five Bank Groton St, Pepperell, Massachusetts

Lowell Five Bank Reviews

3.3 stars based on 3 reviews

Featured Comments:

• S

  Stephen Noyes

  5.0

  I personally like to keep my money local essentially a credit union they invest in local things in our area so your money doesn't get dispensed in areas that don't affect you. More importantly you can opt out the covering when you go past on your debit card which therefore allows you to not end up with immense amount of charges as was done with Bank of America by prioritizing the deductions or withdrawals before the deposits even though they came after as per the lawsuit against them which was won by the people in the class action suit. So after I've been out the only charge I get is about a dollar a month I have two accounts, but can't stress enough the ability to opt out of the overcharge for me is crucial.

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  Response from the owner

  Thank you for the 5-Star review, Stephen!

• C

  Curt Burnham

  4.0

  Nice local bank with friendly service even if you aren't a customer.

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  Response from the owner

  Thank you for the review, Curt. If you aren't already, we would welcome you as a customer!

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  Merilyn Dormail

  1.0

  I went into this location to get a money order fully expecting to pay a fee as I did not have an account with them. I also wanted to discuss banking with them as they are so convenient to where I live. They said they do not issue money orders for non-customers!!!!!! What my money isn't good enough? If this is a tactic to bring in more business........I'd think of another one.......I would never even think about opening an account after that. I didn't even inquire as to what types of accounts and services they have. This review is in NO WAY directed at the employees. She was very nice and referred me to the Post Office. Purely directed to marketing and upper management.

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  Response from the owner

  Thank you for visiting our office. I apologize that we weren’t able to fulfill your request to purchase a money order. Unfortunately, due to regulatory constraints we are currently unable to offer this service to non-customers. If you’d like to give us another shot at a new first impression or have additional questions, I’d love to speak with you – Rachel Tierney, Client Service Center, 978-452-1300.