Loyalty Pawn #2 Florin Mall Dr, Sacramento, California

Loyalty Pawn #2 Reviews

4.9 stars based on 570 reviews

Featured Comments:

• P

  P Buddah

  5.0

  Reasonable prices for pawn. Friendly employees

• K

  Kyle Kuch

  1.0

  This place loves buying stolen goods then selling them back to the rightful owners for a profit.

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  Response from the owner

  Kyle, We respectfully ask you to stop with the defamatory comment(s). Sadly, you were misinformed by those two deputies with Sac Sheriffs. We are delighted that you were able to receive your item. You seemed delighted as well upon leaving. It saddens us that you felt the need to leave remarks that are not true. We are eager to help victims, and law enforcement, to help bring justice to perpetrators in cases like yours. Under no circumstance, would we ever profit from a victim. We will be following up with the deputies Sergeant to address the lack of professionalism upon their visit. Again, you have been misinformed which sadly adds liability exposure to the Sheriff’s Department. If we can assist further, we would be happy to do so, with the issuing jurisdiction who created the police report along with you.

• S

  Stephany Turks

  1.0

  I have been a customer of loyalty pawn for years even before they were loyalty. I have never been so upset with a store ever in my many years. I go to the florin store and lately it has been issue after issue. My latest is going to have me walk away from loyalty for good and take my business else where. I called the store on the 23rd of February to get the link sent of all my owing tickets. The assistant manager sent me the link so I paid it. On March 4th I get a text saying I was in default for 1 item. I called and got no where with her again. I went into store and was speaking with a male and she took over the conversation and still couldn't get no where. I called on another day and spoke to Mark and basically just kept getting told to just pay it. She failed to do her job and I get treated as if it was my fault. I told Mark I get paid on March 21st and I would make the payment then but when I called him today to get the link sent to me he refuses and wants me to come in. I told him I was out of town and if told me I needed to come in then I wouldn't have left. I am at a loss with all this and I am really not interested in dealing with loyalty any further. As soon as I am able to remove all my items from this store I will be doing so and will not be returning. Everytime there is an issue it seems to alway involve the assistant Manger lady. All could have been avoided if she just would have called me said she made a mistake.

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