Lucky Moving, Inc Green Dr, City Of Industry, California

Lucky Moving, Inc Reviews

3.9 stars based on 7 reviews

Featured Comments:

• H

  Helene Fox

  5.0

  Great company for out of state and international moving! They do everything. Pack, ship, and store your goods. I highly recommend but you must book far in advance.

• R

  Rhoel Valdez

  1.0

  Do Not, I repeat Do Not use this company to move your stuff. They are thieves and their employees stole at least $10,000 worth of my stuff. They also broke a very expensive Imac and even broke a large piece of the corner of my new house's hallway. This is a Korean owned business who employs Hispanic workers to fulfill their jobs. We went with them because they were slightly less expensive that another mover, and my wife is Korean and felt more comfortable with them. Big Mistake!!! I am so crushed by the experience that I felt I have to make sure no one ever goes through what my family went through. They stole a $7000 Rolex watch and my $2000 wedding ring that I hid in, what I thought, was a safe place. The watch and ring had been in my pocket for the first part of the move, and I didnt want them to get damaged, so I placed them in the new house's master bathroom next to the tub as soon as I arrived at the new home. I thought it would be safe, I did not anticipate the movers to put anything in there, but my wife asked them to put a box in there. When I found out that she sent someone in there, I quickly went to go get my watch and ring, and they were gone. This was still in the middle of the move. I knew they were stolen at that point. Unfortunately they still had to move all of our furniture in, and we really felt vulnerable, and uncomfortable to accuse 3 large hispanic men of theft while they still had my property in the truck and were in my house. I feel like such a fool. We were so nice to them. We even stopped on the trip to the new home and bought them food and drink. I notified my wife of the theft and pleaded with her to call the company. Unfortunately they did not get back to us until the next day. The company offered me $400 to pay for my broken screen of my 27 inch 5K iMac. They said that I could not prove that they stole anything else, because I had no video of it happening. They told me if I went through their insurance, I would only get something like 60 cents a pound if I did not accept the $400. All in all, we paid them $1700. They stole $10,000 worth of my valuables, Stole $1000 Bose speakers, cracked the screen of my Imac, and broke a corner chunk of the wall. Beware....I will forever regret using this company. Nobody else should go through this. The workers will steal your valuables, and the company will do nothing to help you.

• L

  Lawrence Yen

  3.0

  I think the delivery service is fine. It's just that they didn't offer the ability to accept any other payment outside of cash and check which I hardly use anymore. No credit card, atm, venmo, Apple Cash, Google Pay, WeChat, Zelle....nothing.

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